BOOKINGS:
A deposit of 10% of the full fare will secure your booking. Phone enquiries and tentative bookings without a deposit can only be held for 7 days. The balance of the fare is due no later than 30 days before departure. Wait list passengers accepted 21 days before departure.
CANCELLATIONS:
A deposit of $100 is required for a booking and is not refundable.
INSURANCE:
Contact us for more information.
ITINERARY:
Admission charges as per itinerary are fully covered in your fare unless otherwise stated, but no refunds will be available if you fail to avail yourself for such visits. The itinerary is only a guide for some of the things we do and places we visit, attractions may vary at each stop depending on seasonal activities and weather conditions in that particular area.
COACH CAPTAIN or "Driver" is your tour leader. Changes to the itinerary due to road and weather conditions, strikes, non-performance by a supplier etc., are at his discretion.
LUGGAGE:
Baggage limits applicable to most airlines apply, however are not strictly enforced by Coal Valley Coaches.
SEAT ROTATION:
Whilst on tour specific seat numbers are not allocated, as a seat rotation system ensures that all passengers enjoy forward and window seating.
CLOTHING:
We recommend casual clothing and footwear as the most comfortable and relaxing when touring. It is advisable to pack both summer and winter clothing as our tours take in the extreme of temperature and suitable attire for dinner and evening outings.
SMOKING:
Smoking is prohibited under Government regulations. Passengers are requested to restrict their smoking to the stops en-route in the interests of other passengers.
RESPONSIBILITIES:
Coal Valley Coaches cannot be held liable for any alterations which may occur in timetables or for additional expenses because of alterations, the extra cost will be payable by passengers individually. The right is reserved to amend or cancel any itinerary or programme if it should become necessary, the transportation companies or firms shall be exempt from all liability in respect of detention, delay, loss, damage, sickness or injury, however and by whosoever caused and of whatever kind occurring of or to the passenger at any time then the passenger is not on board a carrier or conveyane used or operated by the transportation companies or firms. The passenger contract in use by the transport companies or firms shall constitute the sole contract between transport companies or firms, and the purchaser of these tours and/or passengers. Alteration to itineraries may be made where necessary without notice, however, any change will be made to the best advantage of passengers.